Our Commitment

Our commitment

The world and the industry in which the Club operates is changing, with heightened focus on Environmental, Social and Governance (ESG) matters.

West has always been committed to supporting our Members navigate the complexities of the environment in which they operate. It therefore gives me great pleasure to present our first ESG & Sustainability Report, setting out the progress we have made to-date, our future objectives and how we will seek to help our Members on this journey.

Tom Bowsher, Group CEO

Impact: Every business has an important role to play in this transition towards a sustainable future. Large or small, it is imperative that we redefine what matters and invest in becoming a part of the solution. At West we take this duty seriously. From making our operations more efficient to raising awareness, training our people, helping our Members and supporting the communities in which we operate, we are continuously striving to do more.

Action: Our ESG & Sustainability strategy places emphasis on operating in an environmentally friendly manner, with social responsibility and legal integrity. We are invested in all three pillars of it.

Direction: For 150 years, West has been supporting and helping its Members, whether it be with legal guidance, best practices, claims management or loss prevention. It is crucial that during this period of great transformational change, uncertainty and increased demands, we continue to support them on this journey to meet a sustainable future with confidence.